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Online Ordering
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Purchase Orders
In accordance with U.S. export regulations, we are required to obtain the end-use of the product, end user and country of ultimate destination on all foreign orders. To avoid delays, please include this information with your purchase order.
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Pricing Most items can be ordered online. Clicking the part number will display the current price of the item. If you prefer, call or e-mail our sales department to obtain a price list or a price quotation.
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Terms Payment terms are net 30 days from date of invoice for all customers with established lines of credit. Pre-payment or credit card payment is required from many foreign customers; please check with our Sales Department before ordering. In addition, all foreign orders are subject to any shipping and banking charges that may be incurred.
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Warranty and Product Returns All sales by Andover Corporation (Andover) of Products shall be subject to this Limited Warranty and other terms and conditions contained herein.
Authorization must be obtained for any product returns (see return policy). Blanket orders carry additional terms and conditions.
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All prices are F.O.B. Salem, New Hampshire. All U.S. Postal Service and UPS shipments are shipped freight prepaid and billed to the buyer. All other methods of shipment are either sent freight collect or charged to the buyer's account. Unless otherwise directed by the customer, shipment is made by DHL. Note: For online ordering there is no charge for ground shipments within the US
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Delivery All standard catalog items are normally shipped within 3 days of receipt of the order. In the event an item is out of stock, our Sales Department will quote an estimated delivery, usually 2 to 4 weeks.
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Specifications All specifications are subject to change without notice. If a particular specification is critical to your application, please state so when ordering.
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